Year: 2015
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Cost is the New Black: The Overbearing Paradoxical C-Suite Imperative for 2015
60% of enterprise C-Suites are actively seeking to reduce their reliance on labor in their operations - but most are discovering they need to work smarter before they can work cheaper.Read More
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How As-a-Service is your organization?
This emergence of "As-a-Service" represents the most disruptive series of impacts to the traditional IT and business services industry that we have seen. Whether you buy, provide or advise on business and IT services, your opinions and intentions are critical for our research, so please spend some time completing our study and you could win an Apple Watch. Read More
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HfS Research is five years old!
Would you believe it? HfS Research just turned 5 years oldRead More
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Work smarter, not cheaper: Automation skills have rapidly arrived at the top of the talent agenda
Robotic Process Automation is about working smarter, not cheaper - and the skills needs are red hot in the outsourcing space right nowRead More
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How to avoid being a terrible virtual worker
Here's my guide to being an effective virtual worker in six easy stepsRead More
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Service providers blame their clients, advisors and analysts for their As-a-Service failure
Lee rhetoric, more dialog among the key stakeholders and better real-world education is the only real formula for successRead More
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HfS announces its entry into the outsourcing advisory market
HfS Research launches HfS Advisory ("HfS&") and announces its exit from the research analyst businessRead More
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HfS officially exits the sourcing advisor business (even though we were never in it in the first place)
HfS fundamentally has no desire to be an advisor shop. Officially.Read More
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HfS and NASSCOM sharing the love @ the 2015 BPM Strategy Summit
We're proud to announce our role as exclusive research and content development partner for NASSCOM’s Business Process Management Summit 2015Read More





