Year: 2016
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2016: Goodbye to the year of Ignorance (rant warning)
I for one won’t be too sad to see the back of 2016… it just felt like the world kept becoming an increasingly ignorant place to exist.Read More
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My personal unfiltered truths about IT Infrastructure Services Providers
Jamie's just going to get all his preconceived opinions out there right now...Read More
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Making sense of Infrastructure Services
Hybrid IT infrastructure needs to consider end to end servicesRead More
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Getting The “A” Team From Your Provider – Or, More Realistically, Getting The Team You Deserve
Delivery problems aren't always because of lacking provider capabilitiesRead More
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From Day One: Design Thinking the Patient Experience with Lawrence General Hospital and Sutherland Global Services
Going "behind the scenes" of a design thinking initiative to improve the patient experience.Read More
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Cognitive Computing in HCM: Walking the Line between Cool and Creepy
Cognitive computing in HCM Systems, and avoiding creepiness.Read More
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The real unfiltered truth behind the lack of RPA use cases
We live in ignorant times - people are blindly groping for that next vehicle to drive out cost, and RPA currently fits the billRead More
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Is Account Management Location Holding your Client Back from a BPaaS Engagement?
A look at how account management location can influence BPaaS engagements.Read More
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New Year’s Resolution For All Of Us: Put More Business Into Our Security Discussions
Security discussions need more focus on digital trust, OneOffice, and shared responsibility.Read More
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It’s a Database, So Why Not Keep VALUABLE HR Data In It?
Leveraging strategic HR data for competitive advantageRead More