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Year: 2017
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Why have so many sourcing advisors failed with automation?
New findings from HfS' "State of Automation 2017" study shows an alarming lack of influence from sourcing advisors in the automation spaceRead More
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The Market Outlook for Robotic Process Automation
Download Phil Fersht's state of the RPA market, presented at Blue Prism World LondonRead More
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136 enterprise RPA users have spoken and 58% are positive about the business value
The 2017 HfS 'State of Automation Study' reveals the real impact of RPA from 136 enterprise installsRead More
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HCL’s CEO CVK talks three lane growth strategy: Mode 1-2-3
HfS CEO Phil Fersht sits down with new HCL boss CVK to talk about the firm's approach to the changing tide of global IT services industryRead More
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Time to get worried about being automated… very worried
The very essence of our corporate existence, the conference call itself, is in grave danger of going robo. We're done folks...Read More
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Ian Maher… Sourcing Star
Phil Fersht interviews Ian Maher, the automation and outsourcing genius behind the Hanover Insurance GroupRead More
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When automation becomes your only option…
When automation becomes your only option...Read More
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Steve Rudderham… making GBS gr-r-reat again!
Phil Fersht sits down with new GBS honcho at Kelloggs, Steve RudderhamRead More
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RPA satisfaction: lowest for finance and call center, highest for IT and marketing
HfS' 2017 State of Automation study reveals where RPA satisfaction is highestRead More
