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Category: OneOffice
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Nominations now open for the inaugural HFS OneOffice Awards!
Start your entry today. The inaugural HFS OneOffice Awards showcase teams and organizations that have embraced change, taken decisive steps, and transformed their processes and technology to take their businesses into the new era.Read More
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The Five Fundamental Changes that have Reset how we Work
We talk a lot about a “return to normal,” but deep down, we’re starting to suspect those days are gone for good...Read More
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The Revolution in Education and Work: Is it for Real?
Ravi Kumar and Tom Friedman share their insights on the changing complex nature of governments, enterprises and education systems...Read More
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Teleperformance, Concentrix, Telus, Sitel/Sykes and Tech Mahindra kept the CX lights on during the Pandemic
The Pandemic has driven the imperative to manage the intersection between traditional BPO delivery and digital capabilityRead More
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RPA’s true value is helping enterprises function commercially in the virtual economy, connecting legacy with the cloud
With their partnership with AWS, Blue Prism emerges from the back office and aligns them with helping the immediate commercial needs for the enterprise. Read More
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Infosys, TCS, Accenture, Wipro, and HCL helped BFS firms go from digital façade to OneOffice during the pandemic
HFS BFS practice lead, Elena Christopher, weighs in to share the results of our 2021 Banking and Financial Services research on the leading service providers specialized in support BFS clients.Read More
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IBM rebrands its GBS division to emphasize what it actually does: Consulting
Almost two decades after its landmark acquisition of PwC Consulting, IBM Global Business Services (GBS) is now IBM Consulting. What may seem like semantics in the short term should bear fruit in the long.Read More
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Data and Decisions services 2021 – Accenture, IBM, TCS, Infosys and EXL lead the way in HFS Top 10 Rankings
It is all about Data and Decisions in 2021 as Accenture, IBM, TCS, Infosys and EXL lead the way in HFS Top 10 RankingsRead More
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Job-hopping is only a temporary fix. Remote workers have to emerge from their comfortable cocoons as the Pandemic fades
We need to accept we're in a temporary bubble and the real world will quickly emerge in the coming months. Let's prepare for that world, not the current one.Read More
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Dodge Digital Disaster: Get Your Back Office Ducks in a Row
ESM is just one fundamental of the Digital OneOffice™ framework. A stop on a much larger journey to truly embrace digital transformation.Read More
