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Rant Warning: Nodding dogs and vendor marketing – this is all our industry deserves
What business are most ”analysts” operating in these days? Not “research”, that’s for sure…Read More
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Sorry Folks…
April Fools is cancelled this yearRead More
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Off-Shore-Based Service Providers Look to Develop “Meaningful” Presence in the U.S.
Our research shows the there is a significant drop across the board in the move to “offshore” business and IT work – finance and accounting and HR, in particular.Read More
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Welcome to my blog: Berzerk with Derk
This is my all new spot on Horses for Sources. The home of razor-sharp analysis and the place where hypes are crushed and real trends are born. Phil has set the bar incredibly high over the past decade. Inspired by the best analyst blogger around, my aimRead More
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Forget about Omnichannel hype when your Basic Customer Service Sucks
Everyone is talking about how to get to the right strategy for omnichannel customer communications, yet no one really knows what it means.Read More
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Thinking Outside The Box To Support SaaS Applications
I’ve been an analyst for 20 years, a period dominated by legacy systems, on premise applications and a very strict view of the IT services Value Chain of Plan, Implement and Manage. Service providers and analysts alike list relevant services that should aRead More
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Confessions of a market forecaster – we might not be real wizards, but let us at least pretend we are!
Looking behind the curtain at how market sizing and forecasting really works…Read More
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Clear communication to leadership has never been more critical in today’s business environment
Clear communication to leadership has never been more critical in today's business environmentRead More
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Accenture’s Allen Valahu: The TOP 10 will allow us to have more regular and meaningful interactions with analysts
Accenture's global head of analyst relations, Allen Valahu, welcomes the changes the HFS TOP 10 will bringRead More
