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Are you really working for an energized enterprise?
HfS is asking YOU - the individual worker - what it will take to empower and energize YOU in your business. Your candid, unbiased insights are extremely important to this unique research study, whether you work in sales, marketing, finance, IT... or any other business function Read More
WTF? Does your organization have the Workforce Trust Factor?
The role of the maturing governance organization needs to oversee the delivery of business outcomes regardless of how/where/why workers are situated, managed and paid Read More
Accenture, Xerox and Cognizant make the Winners Circle to support October’s healthcare chaos
The three service providers that we found best placed currently to service the healthcare payers are Accenture, Xerox, and Cognizant Read More
Join HfS for some serious onshore Momentum this September
Momentum 2013 is the inaugural industry event dedicated to one of the most politically-charged and compelling issues in the services business today – domestic sourcing of IT and BPO services in America. And, as you might suspect, HfS will be there stirring things up! Read More
And here’s the 2013 Procurement Outsourcing Blueprint…
A big congrats to Accenture, IBM, Procurian, Infosys and GEP for making the Winners Circle Read More
Is it time to de-social our lives?
I would argue that it's actually time to "de-social" our behavior to regain the effectiveness and quality of our interactions and relationships. Read More
Dr Charlie airs the BPO potential of East Africa, Part 1
How about exploring an entirely new continent for talent availability that can pull an entirely new lever of efficiency and potential value for your business: East Africa Read More
Are you ready for a real Governance Academy?
We've officially launched the HfS Governance Academy; an advanced series of instructor-led online and classroom-based training services designed to help HfS Research's global enterprise clients govern their outsourcing and shared services environments more effectively Read More
Countdown to commodization: Why the Indians need to get on the acquisition trail
The Indian services business is hurtling toward commodotization, and there needs to be a much more radical play from their ambitious leaders to alter the game. Read More
