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  • Sourcing no-no’s for 2013: what’s gotta go

    December 27, 2012 | Phil Fersht

    Here's some sourcing cheese we don't want more of 2013 Read More

    Comment22 ShareThis 0 Twitter 0 Facebook 0 Linkedin 0

  • Ho Ho BPO! Happy HanuChristWali everyone

    December 25, 2012 | Phil Fersht

    Ho Ho BPO! HanuChristWali everyone Read More

    Comment0 ShareThis 0 Twitter 0 Facebook 0 Linkedin 0

  • Why HfS cancelled its 2013 predictions

    December 20, 2012 | Phil Fersht

    For all of you waiting on tenterhooks for our 2013 predictions, I am afraid we have some bad news: today, we took the unprecedented step of canceling them. But why? Read More

    Comment12 ShareThis 0 Twitter 0 Facebook 0 Linkedin 0

  • Tiger Tales Part IV… The sourcing industry’s virtuous cycle

    December 18, 2012 | Phil Fersht

    And just when you'd forgotten we hadn't published the final installment of our interview with Genpact’s CEO NV “Tiger” Tyagarajan... Read More

    Comment0 ShareThis 0 Twitter 0 Facebook 0 Linkedin 0

  • Why have we become such crappy managers?

    December 14, 2012 | Phil Fersht

    The recent post entitled "Can we ever get back to the thinking workforce" focused on the poor work habits that have infiltrated many of today's workers to create a dearth of analytical thinkers for our organizations. Read More

    Comment16 ShareThis 0 Twitter 0 Facebook 0 Linkedin 0

  • State of Outsourcing 2013: It’s time to add YOUR opinion!

    December 10, 2012 | Phil Fersht

    Whether you buy, sell, advise or analyze outsourcing services, YOUR opinion is critical for our seminal annual study as we crowdsource the industry's direction. Read More

    Comment3 ShareThis 0 Twitter 0 Facebook 0 Linkedin 0

  • A new Indian marketing model – pounding anyone with a pulse with PowerPoint

    December 06, 2012 | Phil Fersht

    Just when you thought it may be safe to give up a couple of days of your life to get to know a service provider better, one of the Indian majors has added a whole new dimension to the sales cheese game. Read More

    Comment32 ShareThis 0 Twitter 0 Facebook 0 Linkedin 0

  • Can we ever get back to the “thinking” workforce?

    December 02, 2012 | Phil Fersht

    Many of today's businesses are over-bloated with operational staff whose modus operandi is about maintaining the status quo, as opposed to exploring new ways to advance the business. Read More

    Comment29 ShareThis 0 Twitter 0 Facebook 0 Linkedin 0

  • Becky Dennis’ remarkable journey

    November 29, 2012 | Phil Fersht

    It's a nightmare that's hard to contemplate. My good friend Becky Dennis, who's worked in outsourcing for years, was thousands of miles from home after delivering a pitch to a group of executives. Read More

    Comment3 ShareThis 0 Twitter 0 Facebook 0 Linkedin 0

  • Alsbridge digs deep into the guts of the Cloud with Telwares acquisition

    November 27, 2012 | Phil Fersht

    A subtle, but decisive, shift took place in the sourcing advisory landscape today, with Alsbridge's announcing the acquisition of leading telecoms/networking sourcing advisor, Telwares, to firmly place Alsbridge as the main contender to ISG at the helm of the independent boutique advisor market. Read More

    Comment1 ShareThis 0 Twitter 0 Facebook 0 Linkedin 0

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