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  • Surviving to win in this “Have-to-Have” Economy

    August 27, 2020 | Phil Fersht

    Identifying your customers’ have-to-haves is the only path to follow in this market, but only once they know what there are Read More

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  • Time to get taught… by Delaporte

    August 10, 2020 | Phil Fersht, Sarah Little

    Thierry Delaporte gives HFS the story behind the story on his most recent and surprising global adventure – becoming CEO of Wipro Ltd. Join us for the journey. Read More

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  • You’ve got to start with the customer experience and work backwards to the technology

    August 08, 2020 | Phil Fersht

    No one singular statement has better described the world of technology in the last three decades Read More

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  • The Umph behind Humph: after 15 months in the Cognizant hotseat, Brian Humphries dives deep on the pace of change, the lessons learned… and much more

    July 23, 2020 | Phil Fersht, Sarah Little

    Cognizant CEO Brian Humphries moves beyond the business talk and straight to the deep end – the personal, the humble, the lessons learned – and the stakes set firmly in the ground. Read More

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  • There’s no settling with Mike Ettling… he wants to win it all!

    July 14, 2020 | Phil Fersht, Sarah Little

    It’s time to check in on faceless ERP and discover the draw to Unit4’s “sizzle” and its people-centric paradigm. Read More

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  • IBM just changed the automation game. Hello Extreme Automation

    July 10, 2020 | Phil Fersht

    The automation game just changed – and most of you barely noticed. Read More

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  • Nagendra’s agenda: His bullish outlook for the IT and business services industry

    July 03, 2020 | Phil Fersht, Saurabh Gupta

    We recently caught up Nagendra P. Bandaru to discuss the resilient nature of the IT services industry, his bullish outlook for Wipro, and his sage advice for enterprises to adapt to this pandemic shock Read More

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  • The world changed.. then it really changed

    June 13, 2020 | Phil Fersht

    Can we finally tackle endemic racism? We will do what we can at HFS... Read More

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  • IT and business services is taking a massive 10.2% hit this year

    June 02, 2020 | Phil Fersht

    The impact of the Paradigm Shock on the IT and business industry is seismic - the core value of services is to address what customers have to buy right now... and at prices they can afford. Read More

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  • Who’d have thought… Wipro went for Delaporte

    May 29, 2020 | Phil Fersht

    The current economic and health crisis may have even driven the board to look harder at a leader with discipline and financial acumen. They seem to have got one Read More

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