- Search
Genpact gets Right to the Point to bring the front and back office together… as OneOffice
We view this as the most exciting acquisition yet by Genpact, as it signifies the direction the firm is taking as a process designer, executor and engineer enabled by supporting digital and AI technology. Read More
Crunch time is here for UiPath, AA and Blue Prism… Here are the 25 tenets which will decide who wins this bot war
Here are the 25 key tenets where UiPath, AA and Blue Prism must draw battle as they look to cross that chasm from RPA to a true digital workforce Read More
Live from New York! Scaling automation and AI most impacting business stability and growth
The HFS NYC FORA summit polls 200 enterprise leaders Read More
How business and IT teams need to work together to develop real AI capability
The problem for IT is that AI doesn’t come packaged in a nice box with an instruction guide Read More
Time to walk Mike’s way… Salvino to run DXC
Mike Salvino to take the CEO role at DXC Read More
Why going straight to digital from your legacy outsourcing engagement is like buying a Tesla
Why going straight to digital with your outsourcing engagement is like buying a Tesla - it's a big change, can be expensive and requires a very different type of service partner to make it viable Read More
As 47% of enterprises seek to reduce their reliance on outsourcing… we’re going straight to digital
The industry has spoken and it's clear where they will invest - in partnerships that can accelerate the move to digital without all the painful and costly steps to get there. And the areas most primed to make this happen are where the staff have already Read More
HFS goes bigly… with Tom Quigley
Tom Quigley joins HFS as Chief Marketing Officer Read More
With 44% dissatisfaction, it’s time to get real about the struggles of RPA 1.0
Over-setting expectations is putting the automation industry at risk of failure, not setting it up for the success it should be Read More
Wow… the UK really is becoming an attractive nearshore sourcing location
While the USA and China are no surprise as their host the world's largest economies and businesses, the UK is the surprise mover, as political conditions have created a more competitive market to invest in support services. Read More
