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  • Steve Rudderham… making GBS gr-r-reat again!

    July 31, 2017 | Phil Fersht

    Phil Fersht sits down with new GBS honcho at Kelloggs, Steve Rudderham Read More

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  • Robo’s best-kept secret? Not any more… meet Redwood

    July 26, 2017 | Phil Fersht

    Read More

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  • When automation becomes your only option…

    July 22, 2017 | Phil Fersht

    When automation becomes your only option... Read More

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  • Ian Maher… Sourcing Star

    July 19, 2017 | Phil Fersht

    Phil Fersht interviews Ian Maher, the automation and outsourcing genius behind the Hanover Insurance Group Read More

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  • Can virtual assistants help to heighten the value of customer interactions? CSS Corp looks to Yodaa for wisdom.

    July 18, 2017 | Melissa O'Brien

    CSS is piloting Yodaa across 3 clients and 1 client has already gone live with the virtual assistant. Read More

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  • Time to get worried about being automated… very worried

    July 15, 2017 | Phil Fersht

    The very essence of our corporate existence, the conference call itself, is in grave danger of going robo. We're done folks... Read More

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  • Technology: Terminator or Salvation?

    July 14, 2017 | Ollie O’Donoghue

    These days, all we talk about is technology's detrimental impact on work. I want to look at the positives that new technologies are bringing to work. Read More

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  • IBM partners with Automation Anywhere: Great for AA, but IBM’s cognitive automation strategy just got more confusing

    July 14, 2017 | Phil Fersht, Tom Reuner, Ollie O’Donoghue, Saurabh Gupta

    Many stakeholders don’t understand the differences between RPA and RDA and this partnership just adds more confusion to the mix Read More

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  • Getting into the Top 50!

    July 13, 2017 | Jamie Snowdon

    I just wanted to repeat the advice I gave out last year about the report and the list Read More

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  • Blockchain still not enterprise ready, but the Hyperledger Fabric 1.0 release can show the way

    July 12, 2017 | Saurabh Gupta

    Hyperledger Fabric is younger than many others, but there are three characteristics that make it important for enterprises that want to solve business pain points, leveraging Blockchain Read More

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