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2017: The year of the “BandAid Economy” as the new digital world gets smarter and the old one just gets dumber
2017 will be the year of the “BandAid Economy” as legacy businesses fizzle out and smart digital businesses emerge Read More
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2016: Goodbye to the year of Ignorance (rant warning)
I for one won’t be too sad to see the back of 2016… it just felt like the world kept becoming an increasingly ignorant place to exist. Read More
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My personal unfiltered truths about IT Infrastructure Services Providers
Jamie's just going to get all his preconceived opinions out there right now... Read More
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Making sense of Infrastructure Services
Hybrid IT infrastructure needs to consider end to end services Read More
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Getting The “A” Team From Your Provider – Or, More Realistically, Getting The Team You Deserve
Delivery problems aren't always because of lacking provider capabilities Read More
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From Day One: Design Thinking the Patient Experience with Lawrence General Hospital and Sutherland Global Services
Going "behind the scenes" of a design thinking initiative to improve the patient experience. Read More
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Cognitive Computing in HCM: Walking the Line between Cool and Creepy
Cognitive computing in HCM Systems, and avoiding creepiness. Read More
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The real unfiltered truth behind the lack of RPA use cases
We live in ignorant times - people are blindly groping for that next vehicle to drive out cost, and RPA currently fits the bill Read More
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Is Account Management Location Holding your Client Back from a BPaaS Engagement?
A look at how account management location can influence BPaaS engagements. Read More
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New Year’s Resolution For All Of Us: Put More Business Into Our Security Discussions
Security discussions need more focus on digital trust, OneOffice, and shared responsibility. Read More
Meet the Founder
