Let’s make Outsourcing Great Again!
It’s time to embrace our Scary Bright Future – we have the tools to make it happen! Read More
A Virtual, Verticalized Workforce By 2020 – If We Can Get Out Of Our Own Way
What is the outlook for Intelligent Automation in the next 5 years? Read More
If HR Ran Sales, You’d Be Out of Business
What can HR departments learn from their sales colleagues Read More
It’s back… the industry’s seminal study on outsourcing and shared services!
HfS and KPMG are driving the most cutting edge study yet on your intentions and dynamics... what are you waiting for? Read More
What I Hope to See at the HR Tech Conference in Chicago Next Week
What I Hope to See at the HR Tech Conference in Chicago Next Week Read More
Recognition-as-a-Service to Facilitate Great Work in Today’s Workforce
Can recognition make a difference to the quality and quantity of work your employees produce? Read More
Lisbon, Then and Now with Teleperformance
Thoughts from a return visit to the CX Lab and multi-lingual hub Read More
FOCUS: Follow One Course Until Successful
How many of you go to a store without a list of what you need? Personally, I never go out to the store without a specific need. I guess I am not the type of clientele the retailers are looking for since I don't buy just because there’s a discount. And definitely, don’t go shopping randomly. Read More
Accenture Acquires DayNine and positions itself at the forefront of the race for Workday services supremacy
Accenture Acquires DayNine, positioning itself at the forefront of the race for Workday services supremacy Read More
Governing a Core Automation Strategy as the Operations Backbone … And a Catalyst for Change in SEI and NIIT Technologies Partnership
SEI and NIIT share story of partnering and governance in a company's automation strategy. Read More