Year: 2017
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Training for jobs that don’t yet exist: the AT&T story
How AT&T has been taking steps for the last two years to create the very workforce it needs to achieve its visionRead More
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Not-So-Elementary Considerations For IBM Watson Services Buyers
Watson requires thorough experimentation, risk/opportunity assessment, project prioritization, steep learning curves on skills development, and above all, education and and change management for the employee/customer base that is involved in the process.Read More
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Fractal plugs consulting gap with 4i acquisition
In the last few years, Fractal Analytics’ has aligned resources towards a long-term growth strategy focused on high-touch client interactions and machine learning and AI technology-led solutions.Read More
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The Robotic Process Automation market will reach $443 million this year
HfS unveils the first precision market size and forecast for Robotic Process Automation (RPA) solutionsRead More
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America Last: Why Trump’s running away from ‘Paris’ is so foolish
The good news is that the clean energy transition is well underway and won’t be stopped by the Trump administration, not in the US and certainly not abroad.Read More
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Look into my eyes – I can see the future.
The future of outsourcing is linked very strongly to the future of technology and its use in the enterprise – often it’s very hard to distinguish between the trends of these two things.Read More
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HCSC’s Sale of TMG Health to Cognizant Shows A Move to Focus – and Partner– for Better Outcomes
The changes in the healthcare market driven by consumerism and compliance are driving healthcare plans to “rethink” their business and operations strategy.Read More
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Microsoft Dynamics Gets Saas-y
HfS has just published its first HFS Blueprint Report: Microsoft Dynamics Services 2017.Read More
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Off-Shore-Based Service Providers Look to Develop “Meaningful” Presence in the U.S.
Our research shows the there is a significant drop across the board in the move to “offshore” business and IT work – finance and accounting and HR, in particular.Read More
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The Dark Side of Shareholder Value: Its impact on the very people it’s designed to benefit
We need to rethink shareholder value and the integral link it has with the very element it seems to be bent on eliminating – people.Read More















