Year: 2018
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Can Infosys be the one to challenge Accenture’s digital services dominance?
The cards have being played from Infosys' new CEO Salil Parekh - and it's a concerted digital play to offer clients an alternative to AccentureRead More
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Offshore outsourcing died with Trump. Now value-based partnerships are rising from the ashes…
New data from the HfS/KPMG State of Industry study shows IT offshoring slipping from 20% to 5% growth over just the past four yearsRead More
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Sticking to his Nitin
Phil Fersht interviews Mphasis CEO Nitin RakeshRead More
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The G2000 is still cost-obsessed, but getting there now depends on process robotics, predictive data, OneOffice alignment and a whole lotta pain
Sometimes ripping out the very fabric of what got you here is what you have to do to survive in the futureRead More
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Finally the industry has credible RPA product benchmarks from 359 superusers
HfS Research releases the first credible RPA customer experience benchmarking research, covering the leading 10 products across 359 stakeholdersRead More
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And time for a real Infosys Saliloquy…
Phil Fersht interviews new Infosys CEO Salil ParekhRead More
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Keep up-to-date with the finest change-agent research on RPA, blockchain, AI... and much moreRead More
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You just can’t lose… with Chris Boos. Time for an AI reality check
Phil Fersht talks to arago Founder and CEO Hans-Christian BoosRead More
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The definitive RPA product benchmarks: The overall picture across 359 superusers
HfS interviewed 359 super-users of RPA products (enterprises, advisors and service providers) across 40+ customer experience dimensions across the following 6 key dimensionsRead More
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Why AA’s investment windfall locks up the RPA market for the Big Three
There are three established leaders at the front of the RPA market and investors are convinced that RPA is the start of something much bigger for enterprisesRead More















