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Category: Artificial Intelligence
Enterprise Blockchain is Not Dead
Blockchain isn’t dead. The technology has evolved, grown tougher, and found its niche in critical industries. This is more than just a simple opinion – as our HFS Pulse data reveals, the vast majority of enterprises still using blockchain today plan to increase their spending in the next two years – they wouldn’t do that without experiencing real value. In addition, the intersection of AI and blockchain holds incredible potential, particularly in addressing one of society’s biggest challenges: trustRead More
Back to drive the HFS sustainability talk track: Josh Matthews
We're delighted to announce that the analyst who made sustainably great... is back to MAKE SUSTAINABILITY GREAT AGAIN! Yes, folks, Joth Matthews has returned to the HFS analyst family!Read More
2030 HFS Services Technology Vision: The Future is Services-as-Software
By 2030, we will be engaging with services primarily through technology, minimizing human intervention and maximizing efficiency. In fact, services will barely even be services anymoreRead More
6 big things to fix US healthcare… sorta
HFS healthcare lead analyst, Rohan Kulkarni, names six big things we can address to fix US healthcare Read More
The great GenAI paradox: It can make you dumber
The reality of GenAI integration into the workplace reveals a paradox: while the initial productivity gains are evident, they often come with hidden costs that can offset the benefits by creating new challenges. The highest cost that must be addressed is when people become over-reliant on GenAI to develop solutions and suffer a decline in their learning capabilities.Read More
Is Rabbit R1 the biggest AI let-down yet? Even Satya was fooled…
Beware of AI snake oil, as some of it is very slippery indeed. Rabbit promised us freedom from app lock-in and all we got was more lock-outRead More
GenAI or Die
We've finally reached the point in our careers when we need to learn new and more ingenious ways of doing things. No more papering over the cracks, no more passing the problems onto someone else to fix. YOU are the problem that now needs fixing. Generative AI is your secret weapon. It tears down barriers, fuels innovation, and keeps you ahead of the curve. Adapt or perish – the choice is yours.Read More
Businesses are in an arms race to create low-touch collaborative supply chains
In the HFS Horizons: Supply Chain Services 2024 study, 18 supply chain services providers are analyzed and profiled. Seven of these providers are identified as leaders in Horizon 3, focusing on ecosystem collaboration. Seven are identified as innovators in Horizon 2, excelling in cross-functional alignment, and four are identified as disruptors, primarily working on function-level transformation. Read More
Ten reasons why GPT-4o will pour fuel onto the GenAI smoldering platform
Having multimodal capability that brings speech, text, video, and content together into one singular neural network that we can communicate with in real-time and immerse into our day-to-day activities is the game changer we have been unwittingly waiting for...Read More
From People to Tech arbitrage: Can we really survive this Great Services Transition?
We are in the S-Curve evolution from People to Technology Arbitrage, that the Generative Enterprise demands. This is truly the Great Services Transition, where the entire financial construct of services relationships is being reinvented to capitalize on the complex new ecosystem of AI platform players, hyperscalers, data integration products, automation tools, LLM builders, and so on. Enterprises must address their debts in these four areas which have likely collected over the last 30+ years: People debt, Process debt, Data debt and Technical debt.Read More
