Category: Artificial Intelligence
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Automation Anywhere leads the RPA market as the industry transitions to the Triple A Trifecta
A sneak peak at the 2020 RPA Top 10!Read More
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Digital Associates finally have their flaming platform
HFS examines the world of chatbots and their more sophisticated cousins, Digital AssociatesRead More
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If Microsoft is buying Softomotive it’s not only beneficial to each party, but also for the RPA market
Softomotive would give Microsoft both attended and unattended capabilities, a significant customer base and real credibility as an intelligent automation solutionRead More
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Low-code or schmo-code? Don’t monkey around with enhanced automation
Low code development platforms are platforms that allow the creation of automated workflows and software using visual and declarative statements instead of raw code to create the business or software logic.Read More
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SAP acquiring Signavio is a cheap play to migrate enterprises onto S4/HANA. Instead it just handed the market to Celonis
Why we think SAP acquiring Signavio is a non-event and actually frees Celonis from its SAP shackles to inspire its loyal followingRead More
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RPA is alive…With Super Marios to the rescue
Microsoft has announced it will immediately offer a free version of its Power Automate Desktop robotic process automation (RPA) application.Read More
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Accenture, Infosys, KPMG, EY and DXC top the 2021 ServiceNow services rankings
HFS' IT services leader, Dr Tom Reuner has spent the past few months talking with an exhaustive quota of end-customers of ServiceNow, in addition to drilling into HFS' customer perception surveys, to draw up the definitive Top Ten guide to ServiceNow SvsRead More
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Are you ready for the HFS OneOffice Digital Symposium?
The countdown has officially begun for the first HFS One Office Digital Symposium on June 8 and 9. HFS CMO Nischala Murthy Kaushik spoke with Phil Fersht to learn more about the complete story around the symposiumRead More
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IBM rebrands its GBS division to emphasize what it actually does: Consulting
Almost two decades after its landmark acquisition of PwC Consulting, IBM Global Business Services (GBS) is now IBM Consulting. What may seem like semantics in the short term should bear fruit in the long.Read More















