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Category: Artificial Intelligence
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RPA is still dead. We talked, you all listened… now smell the integrated automation roses
Integrated Automation Platforms are the Holy Automation Grail if we can make it thereRead More
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Want to survive the AI era? YOU have a simple choice to make…
There are no half-measures here, folks – you can’t dip in and out when it comes to driving automation and AI solutions – people are quickly getting found out for having a veneer of understandingRead More
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As 47% of enterprises seek to reduce their reliance on outsourcing… we’re going straight to digital
The industry has spoken and it's clear where they will invest - in partnerships that can accelerate the move to digital without all the painful and costly steps to get there. And the areas most primed to make this happen are where the staff have alreadyRead More
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Why going straight to digital from your legacy outsourcing engagement is like buying a Tesla
Why going straight to digital with your outsourcing engagement is like buying a Tesla - it's a big change, can be expensive and requires a very different type of service partner to make it viable Read More
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Daddy’s back to shape Blue Prism’s technology roadmap for the next iteration of the RPA kingdom
Almost exactly seven years to the day that RPA was invented, Blue Prism's major shareholder Jason Kingdon has scratched a huge robotic itch to make a return to active dutyRead More
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Is UiPath prepping for a Microsoft sale?
Is it any coincidence that UiPath is rightsizing itself?Read More
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Most automation strategies are failing because they aren’t impacting customer experiences. We must broaden beyond the back office…
Why is such paltry investment being made in front office automation, when improving the customer experience is the biggest driver? Read More
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Maybe RPA is a gateway drug after all, as AI takes the number one spot for investment focus
AI leaps ahead of RPA as the most significant area of focus for investment in 2020Read More
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The New RPA Manifesto: Follow HFS’ Ten Laws of Robotic Process Automation to create a Thriving Industry
The industry is in desperate need of a renewed vision for RPA—a manifesto for the next seven years focused on long-term value, not short-term land grabs, if we are to realize the potential of a truly digital workforce.Read More
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HFS predictions for 2020. Oh lord, not more… but you know you’ll read them anyway
sorry folks, but we have to do them too...Read More
